Experience:
- Exceptional knowledge of computer hardware, including desktops, laptops, and printers
- Exceptional application support experience with multiple browsers
- Extensive support experience with Microsoft Office, Active Directory, VMWare, VPN, wireless networks, air cards/mifis, routers, and general networking
Qualifications:
- Exceptional written and oral communication skills
- Exceptional interpersonal skills, with a focus on listening and questioning skills
- Interest in, and ability to, conduct research into a wide range of computing issues and apply it
- Ability to absorb information quickly and retain information learned
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work independently, with no direct supervision
Education:
- College diploma or university degree in the field of computer science, information sciences
- Minimum of 5 years work experience