Technical Writer

» Technical Writer
Information Technology
in Orlando
, FL
Reference: 19-03759
Description:
  • Perform deep-dives into existing processes across all areas supported by the Device Management team
  • Fully document all necessary processes, including key partners, process flowcharts, and step instructions including screenshots
  • Ensure that all documentation is stored in a central location that is easily accessible, and documents are setup so that they are easy to maintain and update
  • Pull together overall list of documentation to complete, provide realistic completion dates, and keep leadership apprised of progress
Preferred Qualifications:
  • At least 5 years experience with the creation and maintenance of technical and non-technical documentation
  • Experience documenting financial processes within technology (e.g. leases, funding requests, etc.)
  • Great to have-Mobile Device technical writer experience
Basic Qualifications:
  • Proven ability to document technical and non-technical processes
  • Proven ability to dive into and quickly understand systems and processes that are new to the candidate
  • Self-starter with ability to follow prioritization and make updates to priorities as needed, notifying leadership of any changes
  • Ability to set and hit timelines that are realistic yet meet or exceed expectations
  • At least 2 years experience with the creation and maintenance of technical and non-technical documentation
  • Proven success with identifying optimal solution for the centralized storage and maintenance of documentation once created