Citrix Team Lead

» Citrix Team Lead
Information Technology
in Orlando
, FL
Reference: 19-04349

Description:

  • Install, patch, upgrade, update, and document the current environments
  • Design, document and deploy upgrades
  • Provide on-site expertise for Citrix VDI environments currently in use by the company

Responsibilities:

  • Lead a team of 2 personnel in support of the Citrix environment
  • Proactively address performance and anticipated user requirements
  • In-depth experience in implementing and supporting Citrix Xen Desktop, VMware vSphere, Virtual Desktop Infrastructure Deployments
  • Able to design overall VDI solutions, conduct planning, requirements analysis, pre and post implementation support, training and maintenance
  • Responsible for ensuring that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met
  • Maintain system documentation, including participation of acceptance testing and validation by business units
  • Deploy, maintain, and update the Microsoft operating system baseline images for use on all enterprise endpoints. All baseline images must meet internal compliance requirements.
  • Create automation scripts and deploy orchestration and automation processes and products to support the client’s VDI, workstation and Controlled Interface environments which are expected to provide reduced spin up / spin down times, standardized deployments, business process automation, self-service portals, user and customer experience enhancements, automated patching and maintenance
  • Proactively address performance and anticipated user requirements
  • Experience in implementing and supporting Citrix Xen Desktop, Application Virtualization, Load Balancers, VMware vSphere, Virtual Desktop Infrastructure Deployments of 4000+ Desktops, and VMware VDI environments
  • Design input in overall VDI solutions, conduct planning, requirements analysis, pre and post implementation support, training and maintenance
  • Ensure that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met
  • Create technical documentation for all systems and is kept up to date including inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work to implement fixes
  • Ability to multi-task in a fast-paced environment
  • Participate in after-hours support rotation and implementations as needed

Education:

  • Minimum 5 years of relevant experience designing and implementing virtual platforms for desktop, applications, and server virtualization solutions preferred
  • Bachelor’s degree in computer science is a plus
  • Citrix Certified Associate (CCA-V) is a plus