Assistant Director Information Technology

» Assistant Director Information Technology
Information Technology
in Largo
, FL
Reference: 19-02796

Duties and Responsibilities:

  • Lead IT Bureau’s operational and strategic planning including forecasting organizational needs, fostering innovation, and planning large diverse organizational projects
  • Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems
  • Manage financial aspects of the IT Bureau including purchasing, budgeting, and budget review
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives
  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
  • Develop requests for proposal
  • Negotiate and administer vendor, maintenance, and consultant contracts and service agreements
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems including servers, PCs, operating systems, hardware, software, and peripherals within a large diverse organization
  • Oversee provision of end-user services including help desk and technical support services
  • Work with stakeholders to define business and systems requirements for new technology implementations
  • Direct research on potential technology solutions in support of procurement efforts
  • Keep current with the latest technologies
  • Approve and oversee projects and project portfolio
  • Participate in the organization’s recruitment and community relations activities as directed

Qualifications:

  • Graduation from an accredited college or university with a Bachelor’s degree in Information Technology, Computer Science, Computer Technology, or related field
  • Six (6) years of experience in Information Technology that includes customer service with three (3) years of experience in a supervisory role
  • Or equivalent combination of education and experience
  • Must possess a valid Florida driver’s license

Knowledge, Skills, and Abilities:

  • Strong technical knowledge of network and PC operating systems
  • Strong technical knowledge of current network hardware, protocols, and standards
  • Extensive application support experience
  • Proven experience in IT infrastructure planning and development
  • In-depth knowledge of applicable data privacy practices and laws
  • Strong understanding of human resource management principles, practices, and procedures
  • Strong understanding of project management principles
  • Ability to conduct and direct research into IT issues and products as required
  • Ability to present ideas in business-friendly and user-friendly language
  • Ability to plan and organize the work of subordinate supervisors in a manner conducive to full performance and high morale as reflected in outstanding staff inspections
  • Ability to promote and maintain effective relations with members of the executive staff, departments under the County Commissioners, the general public and other stakeholders
  • Communication skills, both oral and written, to communicate effectively at all levels of the organization and with outside agencies
  • Ability to operate equipment and instruments utilized in meeting job requirements and operational responsibilities
  • Knowledge of ADA, FMLA, workers compensation and FLSA to ensure proper adherence and assist supervisors to make decisions on various issues within the guidelines of state/federal/agency laws, rules and regulations
  • Ability to review and/or complete personnel evaluations of staff in accordance with agency policies to ensure they are fair and impartial, and accurately reflect the job the employee performs
  • Ability to establish and maintain effective working relations within and outside the agency
  • Ability to communicate effectively both verbally and in writing
  • Organizational skills
  • Time management
  • Knowledge of general orders, policies, and procedures of the organization
  • Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace

Physical Abilities:

  • Sit up to 7 hours per day
  • Stand up to 1 hour per day
  • Walk up to 1 hour per day
  • Drive up to 1 hour per day
  • Occasionally lift up to 20 lbs.
  • Occasionally bend, squat, reach, kneel, or twist