Description:
The Accounting Clerk position processes member payments. Primary responsibilities include processing cash receipts for escrow, loan and dues payments including maintenance of auto-pay accounts and lockbox and communication with internal partners to identify any questions or problems with accounts. This position will support our peak dues billing period.
Preferred Qualifications:
- Willingness to learn all facets of the account servicing operation
- Experience in a loan servicing or other accounts receivable environment
- Familiarity with simple interest loans
- Proficient with 10-key numeric pad
- Customer service experience with customer contact including incoming calls in a call center type environment and demonstrated experience with complex matters
- Experience with document merge using Microsoft Excel and Microsoft Word
- Bilingual English/Spanish/Japanese
Basic Qualifications:
- Administrative, analytical and organizational skills including close attention to detail, following through, ability to work independently, time management and handling large volume of transactions efficiently and accurately
- Comfortable working in a dynamic, fast-paced environment
- Experience in cash receipts, payment processing, collections and familiarity with related internal controls
- Strong team orientation and partnering skills, with a willingness to exchange ideas and information in a positive environment and maximize team member talents
- Proficient computer skills including data entry, working knowledge of Microsoft Excel and Microsoft Word, and willingness to learn new software applications
- Demonstrated verbal and written communication skills including proper telephone etiquette
- Ability to work flexible days and hours as needed
Preferred Education:
- Bachelor’s degree in Accounting