Description:
- Provide financial, administrative, accounting, and research support to ensure accuracy and efficiency of billing inquiries and responses to end users
- Develop summary, usage, and audit reports to analyze and identify trends
Preferred Qualifications:
- 4+ years experience within a financial/statistical role
Basic Qualifications:
- High School degree, with a minimum of 1 years experience within a financial/statistical role
- Knowledge of cellular services to be able to identify, research and resolve issues
- Working knowledge and experience with Wireless Services: Carriers and Devices
- Demonstrated verbal and written communication skills
- Problem solving skills, as well as continuous improvement process skills
- Strong partnering/teamwork skills
- Proficiency with Service Now
- Strong experience with Excel, Power Point, MS Word
- Ability to manage conflict/resolution
Preferred Education:
- Bachelor’s Degree