Administrative Assistant – Financial Aid

» Administrative Assistant – Financial Aid
Clerical & Administrative
in Winter Park
, FL
Reference: 19-04076

Support and assist incoming students and parents throughout all aspects of the enrollment process, including: admissions, financial aid, housing, and enrollment in pursuing first degree and subsequent degrees.

Essential Duties and Responsibilities:

  • Advise students and parents on all processes to ensure seamless experience prior to the student’s arrival
  • Develop and maintain relationships and communication channels with students, parents, and all departments involved in pursuit of degree
  • Track all documents related to student enrollment
  • Communicate timelines to students and parents to ensure timely starts
  • Update database/tracking systems to reflect student’s status in enrollment process
  • Maintain enrollment progress/status for students with defined start dates
  • Act as liaison between incoming students, parents, and departments
  • Provide assistance and guidance to students and parents so the student may successfully start new degree
  • Provide guidance on steps necessary to complete education and financial aid processing

Other Responsibilities:

  • Adhere to policies and procedures
  • Maintain strict confidentiality of company and personnel information
  • Adhere to company attendance standards
  • Perform other duties as assigned
  • Remain current on accreditation and compliance standards set forth by the ACCSC
  • Remain current on Admissions requirements

Competencies:

  • Effective communication skills, both verbal and written
  • Ability to work well in a team environment and maintain a positive attitude
  • Ability to creatively solve problems
  • Strong attention to detail
  • Ability to thrive in fast-paced, dynamic, evolving environment
  • Ability to work under pressure in a deadline-oriented environment

Education and/or Experience:

  • High school diploma or equivalent plus one year of administrative experience required; Bachelor degree preferred
  • Applicant must not currently be or have been in default on student loans

Computer/Equipment Skills:

  • Proficiency in Microsoft Office Suite required