Call Center Agent

» Call Center Agent
Call Center & Customer Service
in Tallahassee
, FL
Reference: 19-03780

Description:

The Call Service Agent is responsible for taking inbound calls, schedule vacations, input information onto multiple applications, contact guests, and provide quality customer service.

Responsibilities:

  • Provide 5 star customer service to guests via inbound call center
  • Schedule vacation for current owner
  • Follow all company and departmental policies at all times
  • EnterĀ all contact information and details per each guest reservation
  • Regular communication with team leads and management
  • Handle special projects and assignments as required